I lost my password!
A/I has prepared a service for those of you with very bad memory, that allows you to recover your password by answering a simple question...
Since the default question is about pets, the service is called GATTI ("cats" in italian!):
It is very important you set your answer before losing the password! (we suggest doing it at soon as your account is activated).
How to recover your password
[ a short guide ]Step 1 - Call the cat
A cat will come and help you every time you are not able to login. Go on the login page, insert your username and a password (that will be wrong, because you don't remember it), and try to login. A new link will appear on the login page, if you click on it the cat will appear.
Step 2 - Answer your recover question
Now you see the question you set when you first got your password. Once you enter the correct answer, you will see a big title saying:
Ok. You new password is RtYcYEFnVMvu However, you will need to change it before you can use it again...
This means you have a new password, that is: RtYcYEFnVMvu and that you MUSt change it to use the mailbox.
Step 3 - Change your password!
To change your password, just enter in the user panel and follow the right link!